Naveen Kumar Singh
Naveen is a professional agile coach and has been working independently for a long time in the Asia... Read more
Naveen is a professional agile coach and has been working independently for a long time in the Asia... Read more
Scrum Master is a role within the Scrum Team, and scrum masters accountable for upholding the Scrum. Scrum masters provide services to the scrum teams, product owners, and organization. They do it through facilitation, teaching, mentoring, coaching, and causing the removal of impediments.
A Scrum Master provides services to the Scrum Team, Product Owner, and Organization to effectively implement Scrum.
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Register TodayYes is the most common answer, but coaching is missing in service to the product owner for a Scrum Master’s role when you look at the Scrum Guide. However, it is there for service to the Scrum Team and Organization. If you look at it again, you will see that the product owner is a part of the Scrum Team and a Scrum Master coaches the Scrum Team members so that it is true.
In my last engagement as a Scrum Master, I encountered a situation where the product owner was continuously talking about MVP, but it was just a regular release for me. I ignored it, thinking it will not impact the outcome because we have different words, but the meaning is the same unless the development team member highlighted its consequences. I encouraged him to bring the issue in retrospective to have further discussion.
MVP is to validate the hypothesis and may be useful during the initial stage of a product, but subsequent releases are just an increment. Calling MVP to every release may put unnecessary stress on the team, leading to low-quality releases. In a retrospective meeting, we agreed to learn about MVP, a term coined in 2001 by Frank Robinson and then popularized by Steve Blank and Eric Ries. I scheduled a teaching session, prepared material to teach using brain-based learning and the Six Trumps methods.
While working with a major insurance company in Malaysia, I had to develop a roadmap around product ownership to enable a product thinking culture. There was a time when all designated product owners sounded like traditional line managers/business owners, and scrum masters were working more like product owners.
We designed a mentoring program to help them take the role of a product owner in Scrum. Mentoring sessions included formal/informal training, shadowing product owners, and providing impromptu on-job supports to 40+ people.
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Register today!As said above, I focus on conversation rather than going with how professional coaches operate. A simple example of coaching conversion is here. Recently I was approached by a product owner to have a conversation around product backlog prioritization where the product owner was not sure what to when the vendor of hardware components informed about a possible delay in delivery.
Our conversation leads to a discussion about what the product owner will achieve by prioritizing low value / no-urgent work against high-value items if the vendor may delay the critical piece of work needed to perform integration testing high-value items. The product owner decided not to change order and focus on value and figure out an alternative plan to complete high-value work over prioritizing low-value items.
Professional coaching is about transformative coaching conversation but only limits that and goes beyond that by having a formal contract, building trust, coming up long-term coaching plan. Professional coaching takes place between coach and client, where the client may be unknown to the coach. Professional coaching focuses more on career coaching, leadership coaching, and life coaching, etc.
The coaching conversation is a conversation style, and agile coaches can master this art to coach people inside/outside the scrum team. Scrum Masters are coaching to the team members (product owner and developers) or stakeholders, and in those cases, they are known people to the Scrum Master. In such a situation, the Scrum Master doesn’t need a formal contract, and there is no issue with trust in most cases. Coaching topics are also around work rather than individuals, but the Scrum Masters should still focus on the person than the person’s problem.
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Take the assessment!ICF, C0-Active, ORSC, and EMCC are popular among professional coaching. Marshal Goldsmith and The Leadership Circle Profile famous for executive coaching, Honestly speaking, you don’t need to go there. I have been to ICF coaching, certified Marshal Goldsmith executive coach, and Certified The Leadership Circle Profile Practitioner. The ICAgile-Agile Coach Certification Program for three days is still good enough to get an excellent practitioner agile coach facilitating this training and navigating through a journey of an agile coach/ Scrum Master.
Naveen is a professional agile coach and has been working independently for a long time in the Asia Pacific. He works with the software development team and product team to develop awesome products based on empirical processes.
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For a detailed enquiry, please write to us at connect@agilemania.com